Recently a young man from a local high school asked us an intriguing question. Although it was simple, it didn’t take us long to realize it needed more than a simple answer. Thanks, Antonio, for making us stop, think and focus on what it takes to do what we do.
Antonio asked, “What does it take to be a Maestronaut?” For starters, we ought to clarify that Maestronaut is a term coined by one of our people to describe us—the folks who work at Maestro and inhabit Planet Maestro, a peculiarly separate workspace and attitude that is different from anything we’ve ever encountered. Hence, the idea of a different world, our own planet. So what do you need to do, be or have to be a Maestronaut?
1. Speak a different language.
Maestronauts are fluent in service, and we quickly pick up the dialects of individual differences and special needs. We may pronounce quality and view performance and service in slightly different ways, but our meaning couldn’t be clearer. In fact, we say of ourselves: If businesses had love languages, ours would be service. Marked by the spirit and heart of a servant, passionately living the language of service is the Maestro way.
2. Be a force for good.
At Maestro we believe that without purpose work is just work. But with purpose, work fulfills the Maestro mission to be a force for good by building tools that help people and organizations perform beautifully. We help our community, companies and organizations nurture and increase the skills, confidence and potential of humans. We gratefully share the privilege of growing people and promise. Remarkably, effort in pursuit of a greater good doesn’t feel like work.
3. Lose yourself.
When you do, you will find your true potential. Maestronauts quickly discover the urge to stand out as a solitary star must take a backseat to being a contributing member of the team. Collaboration is the process of filling in each other’s gaps. That’s why we say that none of us is as good as all of us. Our people perform beautifully together to build the tools that help others do the same.
4. Be humble.
At its heart, humility is recognizing we are all incomplete—works in process. Humility makes us all teachable. Recognize that on the way to each finest hour are countless teachable moments. When we accept that the words, actions and contributions of others may be just what we need to learn and grow, we are on the road to self-awareness and self-improvement.
5. Be transparent.
Honesty begins with being true to ourselves. The goal is to create a secure and supportive work environment where everyone feels safe enough to be courageously transparent. Nothing good comes from denying who we are or what we feel. Speaking respectfully from the heart in open dialogue with clients and each other paves the way to healthy relationships. Opening ourselves up to honest feedback clears and broadens our vision.
6. Be comfortable with what you do and do it well.
For us, nothing is more elemental than the belief that we all deserve a chance at success. We demand that everyone has freedom and space to succeed by doing what they do best. It is the heart of mutual respect at Maestro, and it is as fundamental as the air we breathe. Recognizing and respecting core competencies maximizes success.
7. Be a fierce advocate of what you believe.
Your passion will become your power. When nurtured, confidence and belief become the engines that drive change. Individual intensity blends with and adds to the collective Maestro excitement. It’s how we encourage and inspire one another and set people free to take risks, even when it involves an occasional failure.
8. Don’t burn the candle at both ends.
After all, life is meant to be lived. When it comes to work and life, balance is the goal. Taking care of ourselves and each other is as important as taking care of business. Yes, there is work to be done. Deadlines demand our respect, and clients deserve our attention. But there is also laughter to be shared and small things to be remembered. Health and relationships to be protected, nurtured. Renew. Refresh. Refocus. These are how we make sure work completes but does not consume us.
So, Antonio, there you have it—what we think you need to do be a Maestronaut. We don’t think we’re a rare breed. But we are a true breed. True to ourselves, others and to these few things we know for sure.