Empathy is not only a significant component of emotional intelligence and a valuable interpersonal skill, but it’s also a core competency and a critical leadership skill. Knowing how to express empathy boosts an individual’s contribution to the group, improves their leadership skills, and increases others’ satisfaction in working with them.

In this self-paced course, your team will learn what empathy is, what kind of difference it makes, how to express it, and how to get better at it. And they’ll learn specifically how to apply empathy in the workplace.