Resource Manager

Who we are

At Maestro, we are a group of high performers with a desire to never stop growing. Our aim is delivering high quality digital experiences for our clients that exceeds their expectations. We love working with people who are talented, curious, passionate and that above all else take ownership in everything they do. We’re looking for the right combination of talent, chemistry, character, and passion.

Who you are

You, my friend, are an analytical thinker with a curious mind. You are a numbers person who is naturally confident diving into data. Being extremely well organized with high attention to detail is one of your strengths, but you also have a warm personality that allows you to build relationships with clients and internal stakeholders quickly. You probably already have some experience in project management and may have even been a Resource Manager in the past! Nevertheless, you find yourself always able to have fun at work and not take things too seriously.

What you’ll be doing on the Project Engagement Team

  • Responsible for the “balcony view” of all Production Projects at Maestro, ensuring that resources are properly scheduled – with enough, but not too much, work for any given week
  • Work closely with Project Managers to field requests for resource demand and allocate time appropriately
  • Track resource demand from the Sales Pipeline and Production Projects
  • Provide support to Team Leads, Human Resources, and Maestro Leadership regarding resource capacity to help inform hiring and staffing decisions
  • Assign and allocate resources for new projects
  • Assign and allocate resources for active projects with new or augmented resource demands
  • Collaborate with Team Leads to assign appropriate resources based upon availability, skill, and individual desires
  • Track Resource work throughout the week to identify tasks that may be completed earlier or later than expected and proactively schedule or reschedule work as needed
  • Maintain a backlog of billable and non-billable work that can be completed by team members when time becomes available
  • Translate opportunities in the Sales Pipeline into Resource Demand
  • Maintain proficiency in Maestro’s Business Intelligence toolset
  • Hold team members accountable for tracking time completely and expeditiously
  • Ensure that projects kickoff and closedown smoothly
  • Review and provide weekly reports in the following areas:
  • Billable Utilization
  • Time Tracking Performance
  • Resource Capacity
  • Resource Demand

Talents we’re looking for

  • Bachelor’s Degree (or greater) is preferred
  • Experience as a Resource Manager in a service organization or other relevant field is desired
  • At least 3-5 years of experience as a Project Manager or equivalent
  • Extreme attention to detail and organization
  • Confident working with numbers and data
  • Ability to build relationships quickly with a warm personality

The perks

  • Base salary. We take your experience and talent level into great consideration
  • Compensation package that includes medical, dental, and life insurance
  • Work/life balance. Life happens, and here you have the time and freedom to deal with it
  • Endless snacks for creative thought. Maestro is known for spoiling the team

We believe in an inclusive environment

Maestro is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, ability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.