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Quality Assurance Specialist

Who We Are

At Maestro, we are all learning how to be more effective in our jobs as we perform beautifully. We like to celebrate our differences, but one thing we have in common is our commitment to enjoying hard work and doing incredible things. We build custom digital learning, marketing, and software to meet the needs of our clients, oftentimes through new and innovative technology that wasn’t even possible the year before. Needless to say, we adapt quickly and never “get comfortable.” We support each other and work as a team to support our people and our partners. We also have a heck of a lot of fun! We’re looking for the right combination of talent, chemistry, character, and passion. Hive is a Maestro team that builds custom software products using the newest JavaScript technologies. Our intentional focus on user experience and beautiful design sets the bar high for the quality of our products. Hive is seeking a customer experience and quality assurance specialist to join our software team full-time.

Who You Are

Has anyone ever told you that you have incredible attention to details? I thought so. You are a detail-oriented individual who can ensure that all software products meet expectations and are delivered bug-free. You have the confidence to work independently and the desire to learn about new technology even if it means completing repetitive testing for all supported browsers and devices. In fact, it makes you excited and motivates you to ask questions to ensure a full understanding of the software capabilities. You probably already have experience working with various mobile and tablet devices across browsers and OS versions. You are comfortable working closely with a team of product managers, designers, and software engineers to resolve issues and promote a culture of quality.

What You'll Be Doing on the Maestro Team

  • Conduct detailed, manual testing for all software products produced by Hive
  • Quality assurance for custom software on mobile, tablet and desktop, and across various OS versions and devices
  • Verify user stories for new products and features
  • Provide customer service for all clients using our software products
  • Document issues and replication steps in writing using issue-tracking software, and work closely with developers to see them through to completion
  • Own the development and execution of test plans and scenarios for all software products
  • Document and continually strive to improve the QA testing process
  • Work closely with the design and UX team to ensure a user-friendly end product
  • Maintain help center documentation for clients using our software products
  • Work with engineering team to launch new products and features successfully and bug-free

Talents We're Looking For

  • Ability to communicate issues in writing to product managers and developers
  • Technical background or experience in a customer-facing role is a plus
  • Bonus if you have experience:
    • with Appium or related software
    • writing automated tests
    • using Jira software

The Perks

  • Base salary depends on experience and talent level
  • Compensation package that includes medical and dental insurance
  • Work/life balance. Life happens, and here you have the time and freedom to deal with it
  • Endless snacks for creative thought. Maestro’s known for spoiling the team

We Believe in an Inclusive Environment

Maestro is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

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